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Careers

• Newly created position! Card Services Manager - Presque Isle

The County Federal Credit Union has an immediate opening for a manager of our Card Services department, based at our Operations Center in Presque Isle.

Primarily responsible for the supervision of the Card Services Department as well as performing and maintaining a variety of member service functions such as monitoring fraud, chargebacks, and disputes, monitoring card production and card stock inventory controls, providing account information to members, supporting the Overdraft Privilege Program, and fielding additional member issues. The manager is also responsible for training and coaching staff, conducting performance evaluations, implementing departmental efficiencies, tracking productivity, monitoring IRA account processing, maintaining the Share Certificate and Premium Savings programs, and preparing reports.

Physical Requirements: Prolonged sitting (5-8 hours per day), frequent use of hands to manipulate/grasp objects, frequent use of fingers for keyboarding, ability to communicate on the phone with members, occasional bending and lifting from floor height, frequent forward reach, walking distance of 20 feet inside and outside branch throughout the workweek.

• Newly created position! Chief Operating Officer - Presque Isle

The Chief Operating Officer (COO) will play a pivotal role in driving operational excellence, strategic planning, and overall organizational effectiveness. The COO more specifically is responsible for leading and managing a comprehensive array of the credit union’s operational areas including the Branch Retail Services, Marketing, Training, and Lending, while promoting service excellence and achieving the Credit Union’s long-term objective of serving our members. The COO will develop and make recommendations regarding operating procedures to increase value to the members and/or make the organization more efficient. A goal of the COO is to secure the functionality of the business to drive extensive and sustainable growth efficiently.

The COO must be member-oriented, have strong leadership skills, and possess the ability to guide and inspire outstanding performance. This position will be a part of a dynamic executive team and will be responsible for contributing to the development, implementation, and administration of the Credit Union’s strategic goals and objectives. Reporting directly to the CEO, the COO may attend meetings with the Board of Directors and Committees, as assigned by the CEO. The ideal candidate will be collaborative, have a high level of professionalism, excellent verbal and written communication capabilities, and great project management skills.

The successful candidate will be able to translate our vision into meaningful and measurable actions. Through ownership, collaboration, and innovation, and guided by our mission and member promise, the COO provides leadership, management, and vision necessary to ensure the institution has proper operational controls and people systems in place to ensure operation efficiency.

• Assistant Branch Manager/Loan Officer - Presque Isle

The County Federal Credit Union has an opening for a Full-Time Assistant Branch Manager/Loan Officer in the Presque Isle branch.

The right candidate must be able to assist in the management of daily operations of a branch efficiently. Provide leadership in partnership with the Branch Manager and other management team members. Assist in training and supervision and meet established goals. Develop new business and deepen member relationships while providing superior member service.  Promote a positive culture through coaching, guidance and staff motivation. Interact with members on escalated issues, utilize resources, and provide resolutions within their authorization level.  Ensure employees meet goals and educate members on appropriate products and services. Actively train on updates, and changes to policies and procedures, and ensure compliance.  Must have excellent organizational as well as oral and written communication skills.  This position entails reviewing and processing applications for various loans including consumer, mortgage and home equity. Responsibilities include explaining loan policies, evaluating and approving loans, and ensuring members and prospective members are always serviced promptly and professionally—the ability to operate various computer applications including Microsoft Office products to include Word, Excel, and Outlook. We offer a competitive wage and benefits package including a very generous 401(k) plan!  Apply today!

• MSR New Accounts & Lending (Full-time) - Old Town

The County Federal Credit Union is seeking an energetic, enthusiastic individual with the drive to help our members and give them great service. If the idea of being the point person and working in an exciting, fast-paced, friendly workplace appeals to you, we want you to join our growing team. In this role, you would be responsible for all aspects of member service, including new accounts and supporting our Lending team!

The ideal candidate should possess a pleasant demeanor, be able to research and resolve problems, and deal effectively with members’ needs. Strong written and verbal communication skills and the ability to interact professionally with both internal and external members. We offer a competitive wage and benefits package including a very generous 401(k) plan!  If you want to expand your career with one of the Best Places to Work in Maine, apply today!

• Member Service Center Representative (Full-time) - Caribou

The County Federal Credit Union is seeking an energetic and positive person with the desire to help members and provide them with great service! We have a Full-Time Member Service Center Representative position in the Caribou branch.

The ideal candidate will resolve members’ questions and concerns during the first contact whenever possible. This role requires effective communication over the phone while maintaining in-depth knowledge of all products and services. This candidate should possess a pleasant personality, be able to research and resolve problems, and deal effectively with members’ needs.  Strong written and verbal communication skills are a must.  We offer a competitive wage and benefits package including a very generous 401(k) plan!  If you want to expand your career with one of the Best Places to Work in Maine, apply today!

• Teller (Full-time) - Presque Isle

The County Federal Credit Union prides itself on building lifelong relationships that support the success of our members and the communities we serve. We have been named the “Best Places to Work in Maine” several times and if you are a professional looking for a career, not just a job, you are in the right place! We focus on career development and promotion – people are the core of everything we do. We offer a competitive benefits package including a very strong 401k plan with a contribution of up to 15%, health and vision insurance options with 90% of the premium paid for the employee, generous paid time off, tuition reimbursement, profit sharing, and more!

The County Federal Credit Union seeks a positive and ambitious individual to join our team. We have a full-time Teller position available at our Presque Isle branch. Tellers promote our products and services to all members, process member transactions (deposits, withdrawals, payments, and other cash/check transactions), ensure transactions are processed accurately and efficiently within our balancing procedures, and provide exceptional member service. Must have sales and great communication skills. This position involves continuous standing and/or walking.

• Float Teller (Full-time) - North

The County Federal Credit Union prides itself on building lifelong relationships that support the success of our members and the communities we serve. We have been named the “Best Places to Work in Maine” several times and if you are a professional looking for a career, not just a job, you are in the right place! We focus on career development and promotion – people are the core of everything we do. We offer a competitive benefits package including a very strong 401k plan with a contribution of up to 15%, health and vision insurance options with 90% of the premium paid for the employee, generous paid time off, tuition reimbursement, profit sharing, and more!

The County Federal Credit Union seeks a positive and ambitious individual to join our team. We have a full-time float Teller position available at our northern branches. Tellers promote our products and services to all members, process member transactions (deposits, withdrawals, payments, and other cash/check transactions), ensure transactions are processed accurately and efficiently within our balancing procedures, and provide exceptional member service. Must have sales and great communication skills. This position involves continuous standing and/or walking. The ability to travel is a must.

• Float Teller (Full-time) - South

The County Federal Credit Union prides itself on building lifelong relationships that support the success of our members and the communities we serve. We have been named the “Best Places to Work in Maine” several times and if you are a professional looking for a career, not just a job, you are in the right place! We focus on career development and promotion – people are the core of everything we do. We offer a competitive benefits package including a very strong 401k plan with a contribution of up to 15%, health and vision insurance options with 90% of the premium paid for the employee, generous paid time off, tuition reimbursement, profit sharing, and more!

The County Federal Credit Union seeks a positive and ambitious individual to join our team. We have a full-time float Teller position available at our southern branches. Tellers promote our products and services to all members, process member transactions (deposits, withdrawals, payments, and other cash/check transactions), ensure transactions are processed accurately and efficiently within our balancing procedures, and provide exceptional member service. Must have sales and great communication skills. This position involves continuous standing and/or walking. The ability to travel is a must.

• Teller (Part-time) - Fort Fairfield & Bangor

The County Federal Credit Union prides itself on building lifelong relationships that support the success of our members and the communities we serve. We have been named the “Best Places to Work in Maine” several times and if you are a professional looking for a career, not just a job, you are in the right place! We focus on career development and promotion – people are the core of everything we do. We offer a competitive benefits package including a very strong 401k plan with a contribution of up to 15%, health and vision insurance options with 90% of the premium paid for the employee, generous paid time off, tuition reimbursement, profit sharing, and more!

The County Federal Credit Union seeks a positive and ambitious individual to join our team. We have a part-time Teller position available at our Fort Fairfield and Bangor branches. Tellers promote our products and services to all members, process member transactions (deposits, withdrawals, payments, and other cash/check transactions), ensure transactions are processed accurately and efficiently within our balancing procedures, and provide exceptional member service. Must have sales and great communication skills. This position involves continuous standing and/or walking.

What are you looking for in a Career?!

A fun work family, a professional environment, a new experience?

We are always looking for bright, ambitious, progressive-minded talent to join our team of professionals. Having related experience in financial or customer service is always a plus but not required. The County Federal Credit Union is a member-owned financial institution with offices in Bangor, Caribou, Fort Fairfield, Houlton, Howland, Mars Hill, Old Town, and Presque Isle.

We’d love to talk with you.